To make a complaint, we can write a complaint letter, call to the office in charge or go to the office. To get a good reaction for your complaint, you have to know how to write a good complaint letter..
Features of an effective complaints letters:
- Concise : understandable
- Authoritative : well written and professionally presented,
- Factual : enable readers to see immediately all the details,
- Constructive : with positive statements and suggesting positive actions,
- Friendly.
The best way on helping you to write a complaint letter is imagine you are the person receiving the letters.Your letter should encourage them to respond positively and helpfully to the complaint.No matter you are going to punch the one you are sending the letter to, it does not help for him to give you a good reaction.
